Cynosure Solutions has deep knowledge in Microsoft Dynamics CRM Implementation and Customization and specializes in providing the following Microsoft Dynamics CRM Services:
Microsoft CRM Sales Module Features
• Lead and opportunity management
• Product catalog and sales literature management
• Account and contact management
• Task, activity and calendar management
• Sales quotas and sales territory management
• Sales reports including pipeline reports, activity reports etc.
• Outlook Client integration
Microsoft CRM Customer Service Module Features
• Case management and service request management
• Contract management
• Knowledge base management
• Queuing
• Customer Service reports
• Outlook Client integration
Cynosure Solutions Microsoft CRM Services
Cynosure Solutions specializes in implementing Microsoft Dynamics CRM for Businesses and Public Sector organizations and our services include:
• Configuration Planning
• Implementation and upgrades
• Workflows for Automated lead and case routing
• Installation and Role-based security definitions
• Data migration from other CRM systems
• Microsoft Dynamics CRM customizations
• Integration with Active Directory, Exchange Server
• Microsoft SQL Reporting Services
• Enhancing Dashboards and Role centers
• xRM development for business solution applications
• Contact center implementations
• Integration of Microsoft Dynamics CRM with various ERPs
Cynosure Solutions supports customers in Dubai, Abu Dhabi, Sharjah and other emirates in UAE, in Oman, Saudi Arabia, Qatar, Kuwait,Bahrain in the Middle East, GCC region and Sudan, Nigeria, Kenya, Zambia and South Africa in the Africa region.
To learn more about Microsoft Dynamics CRM and how your organization can benefit from it, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at +971-6-548 9686
